Intermittent Public Safety Telecommunicator/Fire Alarm Operator – Fire Dept

Position Status: Non-union
Supervisor: Director of Emergency Communications
Civil Service: No
Salary: $25.34 per hour upon completion of Training Program / $12.75 per hour during training


Test, monitor, and operate fire-signaling systems. Receive fire related emergency calls. Dispatch fire emergency units and personnel as needed. Support field resources. Monitor and operate radio, computer, telephone and other specialized equipment in support of public safety communications and dispatch functions. Perform other dispatch, signal monitoring, and communications support duties as assigned. PST’s work in a public safety dispatch environment. Based upon training, console position setup, and discretion of supervisors, PST’s will be expected to work any position including those primarily responsible for call-taking, fire dispatching and field resource support operations. PST’s may also be assigned a wide variety of special duties at the discretion of department management. Working under the supervision of the Director of Emergency Communications, the PST will have detailed responsibilities in the following areas:

Include the following; other duties may be assigned.

  • Dispatching public safety personnel and resources.
  • Understanding Fire Department field operations and procedures.
  • Monitoring E-911, fire and Central Station signaling equipment.
  • Screening telephone calls and obtaining information.
  • Providing information to the public and other agencies.
  • Providing Emergency Medical Dispatch services and instructions.
  • Testing fire alarm signaling equipment, radio equipment, and various other electronic equipment and telephone equipment.
  • Contacting the appropriate parties when fire department field units request repairs.
  • Reporting and record keeping.
  • Troubleshooting signaling equipment.
  • Operating general facility equipment.
  • Continuous training.
  • Maintaining the dispatch facility.
  • Undertaking special projects.
  • Administering the Beverly Control Mutual Aid Radio Coordination Program.
  • Required to work 8 hours per month.


  • Must possess a high school diploma or equivalent (proof necessary).
  • Must be able to work all shifts (including nights, weekends, and holidays).
  • Must be able to pass a criminal background check, physical exam and drug screening.
  • Must have at least one year Public Safety Dispatch experience.
  • Work as a member of the Emergency Dispatch Team; yet also work independently while performing the call-taking, dispatch, and unit support functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand, walk, talk and hear. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms, climb or balance or stoop. The employee must lift and/or move up to 10 pounds. Specific vision abilities required by this job include the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet/moderate.


Interested applicants should submit resumes to