| Roland Adams | G.I.S. Manager | Engineering | 978-605-2354 |
| Frank Alleruzzo | Motor Pool Foreman | Public Services | 978-921-6054 |
| Bill Ambrefe | Electrical Foreman | Public Services | 978-921-6057 |
| William Ambrefe | Inspector of Wires / City Electrician | Electrical Department | 978-423-7468 |
| Maria Arcieri | Senior Clerk | Engineering, Cemetery Department | 978-605-2355 |
| Carol Augulewicz | City Accountant | City Accountant | 978-921-6000 x2301 |
| Judy Balboni | Administrative Assistant | Health | 978-921-8591 |
| Eric D Barber, P.E. | City Engineer | Engineering | 978-605-2360 |
| Todd Biggar | Local Inspector | Municipal Inspections/Building Department | 978-921-6025 |
| Michael Bouchard | Building and Highway Maintenance Foreman | Public Services | 978-921-6053 |
| Bill Brewer | Transportation Coordinator | Council on Aging | 978 921 6078 |
| William Burke, RS, CHO | Director of Health | Health | 978-921-8591 |
| Helen Butler | Assistant City Clerk | City Clerk | 978-921-6000 x2325 |
| Abigail Butt | Outreach Coordinator | Council on Aging | 978 921 6017 |
| Tina Cassidy | Director of Planning | Planning | 978-921-6000 |
| Gordon Chafe | Custodian | Council on Aging | |
| Sean M Ciancarelli | Assistant City Engineer | Engineering | 978-605-2358 |
| Patricia B. Cirone | Library Director | Library | 978-921-6062 |
| Michael P. Collins, P.E | Commissioner of Public Services and Engineering | Engineering, Public Services | 978-921-6053 |
| Edward Comeau | Inspector of Wires/Electrical Inspector | Municipal Inspections/Building Department | 978-921-6025 |
| Kathleen Connolly | City Clerk | City Clerk | 978-921-6000 x2326 |
| Linda Cook | Principal Clerk | Municipal Inspections/Building Department | 978-921-6025 |
| Kerin Cotter | Administrative Assistant | Engineering, Cemetery Department | 978-605-2352 |
| Paul Cotter | Fire Chief | Fire | 978-922-2424 |
| Ms. Terry DeBlasie, MAA | Assistant Assessor | City Assessor | 978-921-6000 x2307 |
| Larry Demers | Local Inspector | Municipal Inspections/Building Department | 978-921-6025 |
| Robert Dever | Project Coordinator, Cemetery Services Administrator, Trash & Recycling Coordinator, Marina Manager | Engineering, Cemetery Department | 978-921-6000 |
| Bruce Doig | Director of Parks and Recreation | Parks and Recreation | 978-921-6067 |
| Dan Driscoll | Genealogy inquiries | City Clerk | 978-921-6000 x2325 |
| Maryellen Duffy | Assistant Superintendent | Schools | 978-921-6100 |
| John Dunn | Director of Municipal Finance | Finance | 978-921-6000 x2315 |
| Russell Fisk | Director | Information Technology | 978-921-6000 x2375 |
| Mark Foster | Director of Emergency Management | City Defense | |
| John R. Fralick, III | Health Inspector | Health | 978-921-8591 |
| Steve Frederickson, P.E. | Director/Building Commissioner | Municipal Inspections/Building Department | 978-921-6025 |
| Marie E. Galinski | Superintendent of Schools | Schools | 978-921-6100 |
| Diane Gebhardt | Bus Driver | Council on Aging | |
| David Gelineau | Purchasing Agent | Procurement (Purchasing) | 978-921-6000 |
| Roy Gelineau | City Solicitor | City Solicitor's Office (Law Department) | 978-921-6000 |
| Kathy Glawe | Special Projects Assistant | Council on Aging | |
| Michaela Goldberg | | Retirement | 978-921-6000 x2371 |
| Chris Granese | Water/Sewer Foreman | Public Services | 978-921-6057 |
| Dennis Greenleaf | Assistant Director | Information Technology | 978-921-6000 x2376 |
| Jerome Guilebbe, Jr. | Veterans' Agent | Veterans' Services | 978-921-6018 |
| Elaine Heredeen | Outreach Coordinator | Council on Aging | 978 921 6017 |
| MaryAnn Holak | Director | Council on Aging | 978 921 6017 |
| Phyllis Kennedy | Administrative Assistant | Planning | 978-921-6000 x2343 |
| Kathy Killeen | City Collector | Collector of Taxes | 978- 921-6000 x2316 |
| Philip Klimowicz | Forestry and Grounds Foreman | Public Services | 978-921-6068 |
| Karen L'Italien | Senior Clerk | Municipal Inspections/Building Department | 978-921-6024 |
| Susan LeBlanc | Principal Clerk | Public Services | 978-921-6053 |
| Robin Levesque | Staff Engineer | Engineering | 978-605-2357 |
| Martha Lewis | Mayor's Secretary | Mayor's Office | 978-605-2333 |
| Constance Linscott | Assistant Purchasing Agent | Procurement (Purchasing) | 978-921-6000 x2350 |
| Amy Maxner | Environmental Planner | Planning | 978-921-6000 |
| Kathy McCullough | Principal Clerk | Health | 978-921-8591 |
| Cynthia McPherson | Administrative Assistant | Planning | 978-921-6000 x2344 |
| Daniel McPherson | Harbor Master | Harbor Master | 978-921-6059 |
| Bob Mezzetti | Airport Manager | Municipal Airport | 978-921-6072 |
| Robert Munroe | Assistant City Solicitor | City Solicitor's Office (Law Department) | 978-921-6000 |
| Gail Murley | Volunteer Coordinator | Council on Aging | 978 921 6017 |
| Jane M. Murphy | Administrative Elections Assistant | City Clerk | 978-921-6000 x2327 |
| Margaret O'Brien | Housing Coordinator | Community Development | 978-605-2408 |
| Marjorie O'Brien | Reception | Council on Aging | 978 921 6017 |
| Nancy Ormiston | Financial Assistant | Community Development | 978-605-2382 |
| Chip Palmer | Custodian & Building Manager | Council on Aging | |
| Pat Parsons | Human Resources Administrator | Human Resources | 978-921-6000 x2366 |
| Meg Pascucci | Assistant Director | Council on Aging | 978 921 6017 |
| Mark A. Ray | Police Chief | Police | 978.921.6039 |
| Joseph A. Reale, RS | Environmental Analyst | Health | 978-921-8591 |
| Tracy Reardon | Administrative Assistant | Public Services | 978-921-6053 |
| Leonard Richardson | Bus Driver | Council on Aging | |
| Diane Rogers | Administrative Assistant | Municipal Inspections/Building Department | 978-921-6025 |
| Joscelyn Ruelle-Kersker | Assistant to Director | Parks and Recreation | 978-921-6067 |
| Paul Ruggiero | Highway and Sewer Foreman | Public Services | 978-921-6053 |
| Robert Salvanelli | Sealer | Sealer of Weights and Measurements | 978-921-6095 |
| Lynda Santos | Bus Driver | Council on Aging | |
| William F. Scanlon, Jr. | Mayor | Mayor's Office | 978-921-6000 x2333 |
| Kendra Seavey | Activities Coordinator | Council on Aging | 978 921 6017 |
| Noreen Slocomb | Paralegal | City Solicitor's Office (Law Department) | 978-921-6000 |
| Mary Sullivan | Human Resources Assistant | Human Resources | 978-605-2367 |
| Linda Tawse | Asst. Registrar | City Clerk | 978-921-6000 x2329 |
| Pauline Teixeira | Director of Human Resources | Human Resources | 978-921-6000 x2365 |
| Jim Turcotte | Project Coordinator | Public Services | 978-921-6057 |
| Steve Turner | Plumbing/Gas Inspector | Municipal Inspections/Building Department | 978-921-6025 |
| Scott Vandewalle | Local Inspector | Municipal Inspections/Building Department | 978-921-6025 |
| Barbara Wells | Retirement Administrator | Retirement | 978-921-6000 x2370 |
| Joan M Woodman | Senior Clerk | City Clerk | 978-921-6000 x 2328 |
| Leah Zambernardi | Assistant Planning Director | Planning | 978-921-6000 |
| Pat Zingariello, RN, BSN, CHO | Public Health Nurse | Health | 978-921-8591 |