Beverly Receives $100,000 Community Compact Information Technology Grant to Modernize and Consolidate Fire and Police Dispatch Operations and Records Management System
Download Dispatch Consolidation Press Release 5.18.18.pdf


May 18, 2018
Contact: Kevin Harutunian

BEVERLY – The City of Beverly was awarded a $100,000 grant from the Baker-Polito Administration’s Community Compact Cabinet (CCC) Program to upgrade and consolidate the fire and police department dispatch services as well as modernize the records management system (RMS).

The current Beverly fire and police dispatch systems are aging and in need of technology advances to adequately serve the over 40,000 residents in Beverly, Massachusetts. Specifically, the fire and police departments need new computer aided dispatch consoles and a state of the art digitally shared records management system.

The project will upgrade, modernize and consolidate the Beverly Fire and Police Departments emergency dispatch console operations and records management systems and achieve costs savings and gain efficiencies in mission critical emergency services to citizens. Additionally, the city plans to transition from uniformed police officers to civilian dispatchers so police officers can be deployed and utilized in the field. The transition to consolidated dispatch operations will include new equipment along with software, hardware, maintenance, service and improved security systems. Also, both fire and police staff will participate in training to receive certification which will ensure the successful operations of the new computer aided dispatch center and records management system.

Mayor Michael Cahill commented “We thank the Baker-Polito Administration for this significant grant award which will help the City of Beverly keep our residents safe by modernizing and improving our already exceptional fire and police emergency dispatch services. Special thanks to Catherine Barrett, our Director of Grants, for her outstanding, highly professional work on this grant.”

“ We are thrilled to receive this grant to upgrade our dispatch operations and records management system. As technology changes rapidly, it is critical that we operate and maintain optimal dispatch processes to serve the Beverly community“ said Beverly Police Chief John LeLacheur.

Beverly Fire Chief Paul Cotter remarked “This grant will allow us to make significant investment in our dispatch services and ensure we have state of the art technology to deliver top level emergency response services to Beverly as well as surrounding communities where we serve as a mutual aid responder.”